Shipping & Delivery Policy
We strive to make your shopping experience seamless with prompt and reliable delivery.
Delivery Charges Across the UAE
- Orders above AED 100: Free delivery across the United Arab Emirates
- Orders below AED 100: Delivery fee of AED 10
- Same-Day Delivery (Optional): AED 20 Order must be placed before (2:00 PM - Monday–Saturday).
Note : International shipping is not yet available, but we are working to launch it soon — stay tuned.
Processing and Shipping Time
- Order Cutoff Time: 2:00 PM (GMT+04:00) Gulf Standard Time (Dubai)
- Processing Time: All orders are processed within 1 business day (Monday–Saturday) from the time they are confirmed.
- Handling Time: Minimum: 1 day — Maximum: 1 day (Monday–Saturday)
- Transit Time: Standard delivery within the UAE is typically completed within 1–2 business days, depending on your location.
Deliveries are made Monday–Saturday. - Same-Day Delivery : Order must be placed before (2:00 PM - Monday–Saturday).
Note: Delivery timelines may vary depending on your location and unforeseen circumstances.
Cash on Delivery (COD) Orders Across the UAE
For COD orders, please ensure the following:
- Cash on Delivery (COD) Fee : AED 12.
- Customer presence at the delivery location.
- The phone number provided is active to coordinate delivery.
- Someone is available at the address to receive the order if the customer is unavailable.
Order Tracking
You will be notified at every stage of your order status via the mobile number and email you provided at checkout.
You may also track your order anytime at: Orders Tracking.
Thank You
Thank you for choosing Perfumes Valley.
For assistance, contact us at:
support@perfumesvalley.com or +971 589 570 233