Terms and Conditions
This Website is owned and operated by Perfumes Valley LLC. (“Perfumes Valley”, “We”, “Our”, or “Us”). The Following Terms and Conditions are Apply to our visitors (“You”, or “Yours”) to use our Website, Content including, any functionalities, any Purchase from Perfumes Valley.
This constitutes the agreement between you and Perfumes Valley reserves rights to change or modify these Terms and Conditions or any Policy and Guidelines of the website any time. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications, therefore you should frequently review these terms and conditions and other applicable policies to be updated
You agree to use the perfumesvalley.com website (the “Website”) only for purposes that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You agree that you will not access or attempt to access the Website other than through the interface that is provided by perfumesvalley.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of perfumesvalley.com.
You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers.
You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website).
You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose. You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which perfumesvalley.com may suffer) of any such breach.
1. General Information
- This website is operated by Perfumes Valley company based in Dubai, UAE.
- These terms govern your use of our website and services.
- By placing an order, you agree to these terms and conditions.
2. Products and Orders
- Product Availability: All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
- Pricing: Prices are listed in AED.
3. Placing Orders
- Order Confirmation: After placing an order, you’ll receive an email confirmation.
- Payment: We accept payments via secure payments methods.
- Cancellations: Orders can be canceled before they are shipped.
4. Shipping and Delivery
- Orders AED 100 above: Free delivery across the United Arab Emirates
- Orders below AED 100: Delivery fee of AED 10
- Same-Day Delivery (Optional): AED 20 Order must be placed before 2:00 PM.
- Note : International shipping is not yet available, but we are working to launch it soon — stay tuned.
Processing and Shipping Time
- Order Cutoff Time: 2:00 PM (GMT+04:00) Gulf Standard Time (Dubai)
- Processing Time: All orders are processed within 1 business day (Monday–Saturday) from the time they are confirmed.
- Handling Time: Minimum: 1 day — Maximum: 1 day (Monday–Saturday)
- Transit Time: Standard delivery within the UAE is typically completed within 1–2 business days, depending on your location.
Deliveries are made Monday–Saturday. - Same-Day Delivery : Order must be placed before 2:00 PM.
- Note: Delivery timelines may vary depending on your location and unforeseen circumstances.
Cash on Delivery (COD) Orders Across the UAE - For COD orders, please ensure the following:
- Cash on Delivery (COD) Fee : AED 12.
- Customer presence at the delivery location.
- The phone number provided is active to coordinate delivery.
- Someone is available at the address to receive the order if the customer is unavailable.
Order Tracking - You will be notified at every stage of your order status via the mobile number and email you provided at checkout.
You may also track your order anytime at: Orders Tracking.
5. Returns and Refunds
- Eligibility: Products must be returned within 10 days of delivery in their original condition.
- Refund Process: Refunds will be processed to the original payment method within 7-10 business days.
6. User Accounts
- Registration: Creating an account is optional but recommended for a smoother shopping experience.
- Accuracy: You are responsible for ensuring that your account information is accurate and up-to-date.
- Security: You must maintain the confidentiality of your account login details.
7. Privacy
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
8. Content
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, data compilations, and software, is the property and copyright work of either perfumes valley, its content suppliers or its licensor and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of perfumes valley and is protected by copyright, trademarks, patents, or other intellectual property rights and laws.
9. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. The most recent version will always be available on our website.
10. Contact Us
If you have any questions or concerns about these terms, please contact us:
By using our website and services, you agree to these terms and conditions.
